Privacy Policy

Last updated: 19 September 2026

Identity and Role of the Data Controller

glamdeckel acts as the data controller for the purposes of the UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through our commercial website, which provides professional resources dedicated to studio production in motion, including studio equipment setup, dynamic camera operation, lighting and sound waves, and workflows for television news and live shows. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom. For any enquiries about this policy or data processing, contact us at [email protected] or +44 1494 671234.

Scope of This Notice and People It Covers

This privacy notice applies to all visitors, users, and customers who interact with our website or services from within the United Kingdom. It covers individuals who access course materials, submit enquiries via the contact form, or otherwise provide information while using our resources. The notice explains how we handle personal data in compliance with UK data protection laws and does not extend to third-party websites linked from our pages.

Categories of Personal Data and Sources

We collect personal data directly from you when you use the contact form, register for resources, or communicate with us. Categories include identification details such as name and email address, contact information, technical data like IP address and browser type obtained automatically through server logs, and usage data relating to how you navigate course content on studio production topics. We do not obtain data from third-party sources unless you explicitly authorise sharing during enrolment.

Purposes of Processing and Legal Basis

We process data to deliver course resources on studio equipment setup and related topics, respond to enquiries, improve website functionality, and fulfil legal obligations. The legal basis for providing educational content is legitimate interests in supporting professional development. For direct marketing communications, we rely on consent. Contractual necessity applies when processing payment or access details for paid resources. Compliance with PECR governs electronic communications and cookie use.

Requirement to Provide Data and Consequences

Providing certain data, such as an email address via the contact form, is necessary to receive responses or access restricted course materials. Failure to supply this information may prevent us from fulfilling your request or granting service access. Technical data collection occurs automatically and cannot be refused without disabling essential site features.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyse traffic. Details of cookie categories, purposes, and management options are set out in our separate Cookie Policy, which you can access via the site-wide cookie banner. We obtain consent for non-essential cookies in line with PECR requirements.

Processors, Recipients and Disclosures

We engage service providers such as hosting platforms, analytics tools, and email delivery services acting as processors under contract. Personal data may be disclosed to regulatory authorities where required by law or to protect our legal rights. We do not sell personal data to third parties for marketing purposes.

International Transfers and Safeguards

Some processors may be located outside the UK. In such cases we ensure appropriate safeguards, including standard contractual clauses approved under UK GDPR, to protect your data during transfer and subsequent processing.

Data Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes outlined. Enquiry data is kept for up to two years after last contact. Course access records are retained for seven years to meet accounting and legal obligations. Technical logs are deleted after twelve months unless required for security investigations.

Security and Data Minimisation Practices

We implement appropriate technical and organisational measures, including encryption and access controls, to protect personal data against unauthorised access or loss. We collect only the minimum data required for each purpose and regularly review processing activities to avoid excessive collection.

Your Data Subject Rights

Under UK GDPR you have rights to access, rectification, erasure, restriction of processing, data portability, and objection. To exercise these rights, submit a request via the contact form on our Contacts page or email [email protected]. We will respond within one month, extendable by two further months for complex requests.

Right to Withdraw Consent and Object to Marketing

Where processing relies on consent you may withdraw it at any time by contacting us at [email protected]. You can also object to direct marketing or profiling by using unsubscribe links in communications or notifying us directly. Withdrawal does not affect prior lawful processing.

Right to Complain to the Supervisory Authority

If you believe we have not handled your data correctly you may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk. We encourage you to contact us first at [email protected] so we can address concerns promptly.

Children and Age Restrictions

Our services target professionals and are not directed at children under 18. We do not knowingly collect personal data from minors. If we become aware that data from a child has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics used are for internal improvement only and do not result in automated outcomes affecting individuals.

Changes to This Policy

We may update this privacy policy to reflect changes in law or processing practices. The effective date appears at the top of the page. Continued use of the website after updates constitutes acceptance of the revised notice. For questions about any section contact [email protected] or +44 1494 671234.